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OCM Resource - Training Specialist

Location : Remote
Job Type : Temp/Contract

Job Description :
 
Required Qualifications :

OCM Resource - Training Specialist


100% Remote

6+ months contract

Rate: $75 C2C


 

 












Training Specialist



Reports to Propel Training Manager





PRINCIPAL DUTIES:


·        Participate in the development of training and documentation curriculum, templates and standards, based upon job roles, with business, project and development teams.


·        Ensure template governance with training content on the ERP training team.  Provide feedback and ideas for continuous improvement of templates and documentation content.


·        Develop training materials for Propel Courses and information dissemination


·        Distribute training materials and information to key users and project team members


·        Includes Glossary and other Key terms or training standards documentation


·        Ensure the efficacy of end user training, including creation, editing and review of end user training materials, management of persona course mapping, training logistics and monitoring and reporting


·        Create, edit and review training content for Propel training courses (ILTs, WBTS, Practice Guides, Quick Guides, Videos, etc.)


·        Ensure training materials and communications are reviewed by appropriate team members and receive appropriate approvals


·        Align training schedules into the overall change management and implementation plans.


·        Ensure training courses are tracked, documented and communicated effectively


·        Maintain and update training schedules using defined methods and tools


·        Work with sites during local implementations to schedule local participants for the appropriate course at appropriate times.


·        Update course curriculum with participant changes


·        Ensure correct course alignment


·        Collaborate with sites, change team, deployment leads and project team members to verify course alignment and assignments


·        Coordinate with site for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.


·        Ensure sites plan, order and manage hardware, training supplies, training room set-up


·        Coordinate course registration, schedules, and completions in the Learning Management System.


·        Manage data in the LMS or other course registration process (i.e all employees are not in the LMS)


·        Measure results of training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.


·        Prepare, disseminate and compile information from Training surveys, Smile sheets and other information sources


 


Key Skills for this position:


·        Proficient in creation an updating of training materials leveraging multiple tactics and tools


·        Ability to take complex concepts and simplify them to ensure adoption and understanding of new processes


·        SAP knowledge in one or more functions preferred


·        Interacts with others in an open, honest, respectful and fair manner


·        Is open-minded to new ideas and considers potential benefits


·        Encourages others to express their views to increase understanding and create better solutions


·        Incorporate different viewpoints into decisions, communications and actions


·        Demonstrates active listening skills


·        Prepares information in a manner that meets the needs of the audience


·        Adapts communication styles in response to varying situations, groups and cultures


·        Engages and informs others to ensure the desired outcome


·        Ensures internal and external quality standards are met


·        Exceeds customer expectations through the delivery of quality products, systems and services


·        Takes responsibility for overcoming obstacles, fulfilling goals


·        Adjusts efforts and approached to meet goals and deadlines


·        Maintains focus on results especially in challenging situations


·        Collects data from multiple sources to better understand issues


·        Uses feedback from others for personal growth


·        Demonstrates focus and optimism about the challenges ahead


·        Applies lessons learned from failures to develop self and others



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